Register your business

These terms are the agreement between RemicTech Digital Lab ("we", "Bizora") and the business that registers to use Bizora BMS ("you"). By registering or using Bizora you accept them. If you register for a business, you confirm you are allowed to accept them for it.

1. What Bizora provides

Bizora is online software for running a small business: sales and receipts, stock, customers and credit, expenses, reports, and — depending on your plan and add-ons — branches, invoices, bookings, repairs, deliveries and payroll. Features available to you are the ones listed for your plan and add-ons on the Plan & billing page. We may improve, change or retire features; we will not remove a core feature you pay for without notice.

2. Who can use Bizora

• You must be at least 18 and able to enter a contract.
• Bizora is for lawful businesses. You may not use it for anything illegal, fraudulent, or to store data you have no right to hold.

3. Your account and your staff

• The person who registers is the owner and is responsible for the business's account, its staff accounts, and what they do in Bizora.
• Keep passwords and your owner authorization code secret. Give each staff member their own account and only the permissions they need.
• Tell us straight away if you think someone else has got into your account.
• You are responsible for the accuracy of what you enter (prices, stock, tax rates, payroll figures) and for checking reports before relying on them for tax or legal filings.

4. Your data

• Your business data belongs to you. You can export it while your account is active and for the retention period after it ends.
• You decide what you record about your customers, staff and suppliers, and you are responsible for having a lawful reason to record it and for answering their requests. Bizora gives you tools to export, correct and remove a person's details.
• We handle personal data as described in the Privacy Policy, which is part of these terms. We do not sell your data and we do not use it to train or test artificial intelligence.

5. Plans, payment and renewals

• New businesses get a free trial of 14 days. No card is needed for the trial.
• After the trial you pay in advance for each month (or several months) at the prices on the Plan & billing page, plus any extra users, extra branches and add-ons you choose. Prices are in Ghana cedis.
• Payments are processed by Paystack (Mobile Money and cards). If you save a card and switch on automatic renewal, we charge it on the renewal date; you can switch this off at any time.
• Upgrades start once paid, and you pay only the difference for the days left in your period. Downgrades start when the current paid period ends.
• We will give at least 30 days' notice in the app before changing the price of a plan you are on. The new price applies from your next renewal after the notice.

6. If you don't pay

1. When your paid period ends, you get a grace period of 7 days with full access, and reminders.
2. After the grace period your account becomes read-only: you can sign in, view and export your records, but not record new sales or changes.
3. Paying at any time switches everything back on. Nothing is deleted because of late payment during the retention period (section 9).

7. Cancelling

• You can cancel from Plan & billing → Cancel subscription. You choose:
  • At the end of the paid period (default) — everything keeps working until the date you have paid for, then the subscription does not renew and the account becomes read-only.
  • Immediately — the account becomes read-only straight away and does not renew.
• Refunds: subscription payments are not refunded for unused days, except where the law requires or we have made a billing error. If we charged you by mistake, contact us and we will refund the wrong charge.
• After cancelling you can still sign in, view and export your data during the retention period, and you can reactivate at any time by paying again. You can also ask us to delete your account (section 9).

8. Acceptable use

You must not: try to get into another business's data or another person's account; probe, scan or attack Bizora's systems; overload the service (for example with automated scraping); upload malware; resell Bizora without our written agreement; or use Bizora to send spam or unlawful messages to customers (including through the WhatsApp links Bizora prepares).

9. Suspension, ending and deleting accounts

• We may suspend or end an account that breaks these terms, puts other users or Bizora at risk, or is used unlawfully. Except in urgent cases (fraud, attacks, legal orders) we will warn you first and give you a chance to fix the problem and export your data.
• When an account ends, we keep its data for 12 months so you can return or export it, then delete it — except records the law requires to be kept (such as sales, invoices and payroll for tax purposes), which are kept for the period required and then deleted. Details are in the Privacy Policy.

10. Availability and support

We work to keep Bizora available and your data backed up, but we cannot promise it will never be interrupted (for example during maintenance or internet and power outages). The till keeps working offline and sends sales when the connection returns. Support is available Monday–Saturday, 8:00 am – 6:00 pm Ghana time (GMT).

11. Our responsibility

• Bizora is provided with reasonable care and skill. Nothing in these terms limits rights you have under Ghanaian law that cannot be limited.
• Otherwise, we are not responsible for indirect losses (such as lost profit or business) and our total responsibility for any claim is limited to what you paid us in the 12 months before it arose.
• Bizora helps you keep records; it is not tax, legal or accounting advice.

12. Changes to these terms

We may update these terms. For important changes we will tell you in the app at least 14 days before they apply. The version and date are shown at the top; you will be asked to accept a new version when you next sign in, and we keep a record of the version you accepted.

13. Law and contact

These terms are governed by the laws of the Republic of Ghana. We will try to settle any disagreement with you directly first. Contact RemicTech Digital Lab via email remictechdesk@gmail.com or WhatsApp +233558575280.

This policy explains how RemicTech Digital Lab handles personal data in Bizora BMS, in line with Ghana's Data Protection Act, 2012 (Act 843).

1. Who is responsible

• Account holders (owners and staff who sign in): RemicTech Digital Lab is responsible for your account data.
• People a business records (its customers, staff on payroll, suppliers): the business decides what it records and is responsible for it. RemicTech Digital Lab processes that data only on the business's instructions, to provide Bizora.

2. What we store and why

3. Who we share it with

• Paystack — to take subscription payments.
• Our hosting provider — which stores the servers and backups for us under a confidentiality agreement.
• WhatsApp and Google Maps — only when you tap a WhatsApp, call or Maps button; the message or address goes from your phone to that service.
• Authorities, only when the law requires it.

We do not sell personal data and do not use it for advertising.

4. No AI training or testing on your data

RemicTech Digital Lab does not use customer or business data in Bizora to train, test or experiment with artificial intelligence, and does not copy it into AI tools or into datasets for unrelated product development. Our development and testing use made-up demo businesses only. If we ever offer an AI feature, it will be optional, explained clearly first, and will not use your data without your permission.

5. How it is protected

• Encrypted connections (HTTPS) everywhere; encrypted sessions; passwords hashed.
• Each business's records are kept separate; staff see only what their role allows; sensitive actions ask for the password again.
• Repeated wrong passwords are slowed down; changes to money, stock, staff and settings are written to an audit log the owner can read.
• Daily backups in private storage, tested every week and deleted automatically after 30 days.

6. Cookies and storage on your device

Bizora uses only essential cookies — the ones it cannot work without. It does not use analytics, advertising or tracking cookies, so there is nothing to opt in or out of.

The app also saves a few things on your own device (browser storage), not on our servers: light/dark mode, the till's product list and unsent sales so it can work offline. Signing out clears what belongs to your account. If we ever add optional cookies, we will ask for your consent first.

7. How long data is kept

8. Your rights and how to use them

You can ask to see the personal data we hold about you, get a copy, have it corrected, or have it deleted, and you can object to how it is used.

• Account holders: go to Your profile → Privacy & your data. You can download your personal data straight away, correct your details, and send a correction or deletion request.
• Customers of a business should ask that business; it can export, correct or remove your details from your customer page in Bizora. You can also contact us and we will pass your request on.

How we handle requests: we confirm who is asking, review the request, and reply within 30 days. Deletion is done unless the law requires us (or the business) to keep a record — for example sales and invoices for tax — in which case your name and contact details are removed and the record is kept without them. You may also complain to Ghana's Data Protection Commission.

9. Changes and contact

We will tell you in the app before important changes, and ask you to accept the new version at your next sign-in. Contact RemicTech Digital Lab via email remictechdesk@gmail.com or WhatsApp +233558575280.