Terms of Service
Version 2026-11-03 · Last updated 3 November 2026 · RemicTech Digital Lab
These terms are the agreement between RemicTech Digital Lab ("we", "Bizora") and the business that registers to use Bizora BMS ("you"). By registering or using Bizora you accept them. If you register for a business, you confirm you are allowed to accept them for it.
1. What Bizora provides
Bizora is online software for running a small business: sales and receipts, stock, customers and credit, expenses, reports, and — depending on your plan and add-ons — branches, invoices, bookings, repairs, deliveries and payroll. Features available to you are the ones listed for your plan and add-ons on the Plan & billing page. We may improve, change or retire features; we will not remove a core feature you pay for without notice.
2. Who can use Bizora
- You must be at least 18 and able to enter a contract.
- Bizora is for lawful businesses. You may not use it for anything illegal, fraudulent, or to store data you have no right to hold.
3. Your account and your staff
- The person who registers is the owner and is responsible for the business's account, its staff accounts, and what they do in Bizora.
- Keep passwords and your owner authorization code secret. Give each staff member their own account and only the permissions they need.
- Tell us straight away if you think someone else has got into your account.
- You are responsible for the accuracy of what you enter (prices, stock, tax rates, payroll figures) and for checking reports before relying on them for tax or legal filings.
4. Your data
- Your business data belongs to you. You can export it while your account is active and for the retention period after it ends.
- You decide what you record about your customers, staff and suppliers, and you are responsible for having a lawful reason to record it and for answering their requests. Bizora gives you tools to export, correct and remove a person's details.
- We handle personal data as described in the Privacy Policy, which is part of these terms. We do not sell your data and we do not use it to train or test artificial intelligence.
5. Plans, payment and renewals
- New businesses get a free trial of 14 days. No card is needed for the trial.
- After the trial you pay in advance for each month (or several months) at the prices on the Plan & billing page, plus any extra users, extra branches and add-ons you choose. Prices are in Ghana cedis.
- Payments are processed by Paystack (Mobile Money and cards). If you save a card and switch on automatic renewal, we charge it on the renewal date; you can switch this off at any time.
- Upgrades start once paid, and you pay only the difference for the days left in your period. Downgrades start when the current paid period ends.
- We will give at least 30 days' notice in the app before changing the price of a plan you are on. The new price applies from your next renewal after the notice.
6. If you don't pay
- When your paid period ends, you get a grace period of 7 days with full access, and reminders.
- After the grace period your account becomes read-only: you can sign in, view and export your records, but not record new sales or changes.
- Paying at any time switches everything back on. Nothing is deleted because of late payment during the retention period (section 9).
7. Cancelling
- You can cancel from Plan & billing → Cancel subscription. You choose:
- At the end of the paid period (default) — everything keeps working until the date you have paid for, then the subscription does not renew and the account becomes read-only.
- Immediately — the account becomes read-only straight away and does not renew.
- Refunds: subscription payments are not refunded for unused days, except where the law requires or we have made a billing error. If we charged you by mistake, contact us and we will refund the wrong charge.
- After cancelling you can still sign in, view and export your data during the retention period, and you can reactivate at any time by paying again. You can also ask us to delete your account (section 9).
8. Acceptable use
You must not: try to get into another business's data or another person's account; probe, scan or attack Bizora's systems; overload the service (for example with automated scraping); upload malware; resell Bizora without our written agreement; or use Bizora to send spam or unlawful messages to customers (including through the WhatsApp links Bizora prepares).
9. Suspension, ending and deleting accounts
- We may suspend or end an account that breaks these terms, puts other users or Bizora at risk, or is used unlawfully. Except in urgent cases (fraud, attacks, legal orders) we will warn you first and give you a chance to fix the problem and export your data.
- When an account ends, we keep its data for 12 months so you can return or export it, then delete it — except records the law requires to be kept (such as sales, invoices and payroll for tax purposes), which are kept for the period required and then deleted. Details are in the Privacy Policy.
10. Availability and support
We work to keep Bizora available and your data backed up, but we cannot promise it will never be interrupted (for example during maintenance or internet and power outages). The till keeps working offline and sends sales when the connection returns. Support is available Monday–Saturday, 8:00 am – 6:00 pm Ghana time (GMT).
11. Our responsibility
- Bizora is provided with reasonable care and skill. Nothing in these terms limits rights you have under Ghanaian law that cannot be limited.
- Otherwise, we are not responsible for indirect losses (such as lost profit or business) and our total responsibility for any claim is limited to what you paid us in the 12 months before it arose.
- Bizora helps you keep records; it is not tax, legal or accounting advice.
12. Changes to these terms
We may update these terms. For important changes we will tell you in the app at least 14 days before they apply. The version and date are shown at the top; you will be asked to accept a new version when you next sign in, and we keep a record of the version you accepted.
13. Law and contact
These terms are governed by the laws of the Republic of Ghana. We will try to settle any disagreement with you directly first. Contact RemicTech Digital Lab via email remictechdesk@gmail.com or WhatsApp +233558575280.